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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbi Warszycki

June 15, 2026

5  out of  5
rating by Debbi Warszycki
"Friendly and helpful. Always takes time to go over policy with you. No games"
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Sherry Lynn Greene

May 20, 2026

5  out of  5
rating by Sherry Lynn Greene
"Excellent service, very knowledgeable. An absolute pleasure to work with. Kacie was amazing and had the best rates around."
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florin dumitrescu

May 14, 2026

5  out of  5
rating by florin dumitrescu
"Miss India Hill was successful in meeting my needs for a better insurance policy, thank you very much for your help!"
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Madison Gebig

May 8, 2026

5  out of  5
rating by Madison Gebig
"India was fantastic! She was very informative and a pleasure to speak with. I am a first timer when it comes to car insurance, and she made the process very smooth."
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Brian Tracy

May 6, 2026

5  out of  5
rating by Brian Tracy
"Great to deal with. Fast and detailed quotes. Highly recommend them!!"
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Bonnie Standbridge

April 28, 2026

5  out of  5
rating by Bonnie Standbridge
"Kacie Herrick (Bill Hagan - State Farm Ins. Co., Boynton Beach, FL) has been helping me with a very confusing insurance problem. Finally it has been cleared up with her help. She has been extremely patient with all the back and forth. I feel she is definitely an asset to State Farm. I have been so pleased with her follow-ups and pleasant, caring attitude. Kacie has made understanding of my policy easily understood, and it has been a pleasure working with her."
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Alexander Di Fiore

April 28, 2026

5  out of  5
rating by Alexander Di Fiore
"India is pleasant to work with."
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Rich Leiderman

April 27, 2026

5  out of  5
rating by Rich Leiderman
"My stepdaughter needed to have her State Farm policy from Connecticut transferred to Florida. India was our agent and was very helpful and professional at providing us with the policy change. In addition, she wrote up a new policy for my wife and I. India was a great help.
Sincerely,
Rich"
We responded:
"Thank you so much, Rich, for your thoughtful 5-star review! 😊 We’re glad to hear India was helpful and professional in transferring your stepdaughter’s State Farm policy from Connecticut to Florida, and that she also made the process smooth by setting up a new policy for you and your wife. Your kind words mean a lot—thank you again! ⭐️"
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Kimberlee Sheffield

April 25, 2026

5  out of  5
rating by Kimberlee Sheffield
"Wonderful Staff. Working with Teri was a complete pleasure. Over all the experience was a 10 out of 10."
We responded:
"Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that you had a wonderful experience and that working with Teri was a complete pleasure. We truly appreciate your 10/10 rating and 5-star review! ⭐️"
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Hindy Freidus

April 24, 2026

5  out of  5
rating by Hindy Freidus
"India was amazing!!! Highly recommend using her. She got the job done perfectly. 5 stars!!!"
We responded:
"Thank you so much! 😊 I’m really glad you had a great experience and that everything went smoothly. I truly appreciate the 5-star rating—your feedback means a lot!"
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Esther Snyder

April 14, 2026

5  out of  5
rating by Esther Snyder
"Always great service from the whole team, especially Kacie. Thank you"
We responded:
"Thank you so much for the 5-star review! We’re glad you’ve consistently received great service from our whole team—and we’ll be sure to let Kacie know how much you appreciate her. Thanks again for choosing us!"
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Betty E.

April 10, 2026

5  out of  5
rating by Betty E.
"Customer service is outstanding here. I was referred to this company and was very reluctant because I assumed they are all the same. I WAS WRONG!. India was the insurance rep who assisted me. She took her time and found the best affordable policy for me. When I say AFFORDABLE I mean AFFORDABLE. Thank you again India! I too will be referring this company as well."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that India took her time to help you find the best affordable policy—and that her service changed your mind about us. We truly appreciate you giving us a chance and we’re grateful you’ll be referring others. Thanks again, and we’re here for you anytime!"
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Денис Денисов

March 30, 2026

5  out of  5
rating by Денис Денисов
"Thank you, India, for your help. You made the transition to the new policy easier for me."
We responded:
"Thank you so much for your 5-star review! We’re glad India was able to make the transition to your new policy easier for you. We truly appreciate your trust in State Farm—thanks again!"
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A Google User

March 9, 2026

5  out of  5
rating by A Google User
"Kacie is such a delight. She deserves praise for all of her helpful skills and patience 🙏"
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A Google User

March 4, 2026

5  out of  5
rating by A Google User
"Roxana was amazing helping me with the process. We got the best service, she was so professional and knowledgeable. I will be recommending this business to everyone I know in need of assistance."
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A Google User

March 4, 2026

5  out of  5
rating by A Google User
"Best costumer service, felt like family with the advices and reliable information I got from Roxana"
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A Google User

March 4, 2026

5  out of  5
rating by A Google User
"Súper recomendable, hablan mi idioma y me re explicaron todo, son los mejores en la atención con el cliente."
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A Google User

March 4, 2026

5  out of  5
rating by A Google User
"Excelente servicio, siempre te ayudan con las preguntas y te resuelven todas las dudas. Me encanta"
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A Google User

March 3, 2026

2  out of  5
rating by A Google User
"I have been a State Farm customer for over 40 years and insured my Ducati with them since 2018. After relocating from Illinois to Florida, I understood that rates would increase. I expected a reasonable adjustment based on the change in state. However, I was quoted nearly four times what I had been paying in Illinois for comparable coverage. Even after reducing my limits significantly, the premium remained more than double my previous rate.

I also made multiple attempts to speak directly with the named agent regarding my policy and never received a return call. After four decades with the company, that lack of responsiveness was disappointing.

I have decided to move my motorcycle coverage to another carrier where the rates were substantially more affordable and the service has been exceptional. I value transparency and communication, and unfortunately, I did not receive that here."
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A Google User

March 3, 2026

5  out of  5
rating by A Google User
"Kacie is a pleasure to work with. Very thorough and detailed. Would recommend very highly"
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A Google User

March 2, 2026

5  out of  5
rating by A Google User
"India is wonderful staff. She is professional, knowledgeable and efficient, if not mentioning her nice personality. On top of it, I was impressed by her being amazingly responsive via email."
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A Google User

March 2, 2026

5  out of  5
rating by A Google User
"This morning I spoke with India Hill at Bill's office. I recently purchased a new car and needed to change over the insurance. I thought this was going to be a all day thing. She answered the call on the first ring and had taken care of transferring my policy to the new car within about 5 minutes. She was very personable and thanked me for my continued choice of State Farm. I have been loyal member since 1985. She asked me about my new car and how i liked it. She asked how my day was going. I would highly recommend using both Bill Hagen State Farm and India specifically. Thank you for the Great Service."
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A Google User

February 27, 2026

5  out of  5
rating by A Google User
"Highly recommend! Professional, knowledgable, quick to respond. Lauren is great and has a good sense of humor."
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Juan Carlos Rojas Sandoval

February 22, 2026

5  out of  5
rating by Juan Carlos Rojas Sandoval
""Working with Gloria was a great experience. Highly recommended this State Farm agency."
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Diego Zuluaga

February 18, 2026

5  out of  5
rating by Diego Zuluaga
"Great service. Gloria is my agent. Highly recommend it. Have my insurance for many years."
We responded:
"Thank you so much, Diego! We're grateful for your loyalty over the years and thrilled to hear that Gloria continues to provide you with great service. Your recommendation means a lot to us, and we look forward to supporting you for many more years to come!"