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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Standbridge

March 24, 2026

5  out of  5
rating by Bonnie Standbridge
"A State Farm employee has helped me with a rather complex ins. issue. India Dawn Roehrich-Hill has completed my request with patience, friendliness, and great follow-up. She is a keeper."
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Jeanne Jacobs

March 9, 2026

5  out of  5
rating by Jeanne Jacobs
"Great company to work with!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience working with us. Your 5-star review means a lot and motivates us to keep delivering excellent service! ⭐⭐⭐⭐⭐"
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Selia Prestia

March 9, 2026

5  out of  5
rating by Selia Prestia
"Kacie is such a delight. She deserves praise for all of her helpful skills and patience 🙏"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kacie's helpfulness and patience made a positive impact. We'll be sure to pass along your kind words to her. Your 5-star review is truly appreciated! 🙏⭐⭐⭐⭐⭐"
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Valentina Castillo

March 4, 2026

5  out of  5
rating by Valentina Castillo
"Roxana is super helpful! She answered every question I had with clarity and kindness"
We responded:
"Thank you for your kind words! We're so glad to hear that Roxana was able to assist you with clarity and kindness. We appreciate your feedback and are here to help anytime!"
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Ada Martinez

March 4, 2026

5  out of  5
rating by Ada Martinez
"Roxana was amazing helping me with the process. We got the best service, she was so professional and knowledgeable. I will be recommending this business to everyone I know in need of assistance."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Roxana provided you with professional and knowledgeable support. Your recommendation means a lot to us, and we're always here to help whenever you need."
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Samantha Barbachan

March 4, 2026

5  out of  5
rating by Samantha Barbachan
"Best costumer service, felt like family with the advices and reliable information I got from Roxana"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Roxana made you feel like part of the family and provided reliable advice. Your satisfaction means the world to us!"
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Diego Silva

March 4, 2026

5  out of  5
rating by Diego Silva
"Súper recomendable, hablan mi idioma y me re explicaron todo, son los mejores en la atención con el cliente."
We responded:
"¡Muchas gracias por tu excelente reseña!"
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Yurisleydi Hernandez

March 4, 2026

5  out of  5
rating by Yurisleydi Hernandez
"Excelente servicio, siempre te ayudan con las preguntas y te resuelven todas las dudas. Me encanta"
We responded:
"Gracias!"
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Cory S.

March 3, 2026

2  out of  5
rating by Cory S.
"I have been a State Farm customer for over 40 years and insured my Ducati with them since 2018. After relocating from Illinois to Florida, I understood that rates would increase. I expected a reasonable adjustment based on the change in state. However, I was quoted nearly four times what I had been paying in Illinois for comparable coverage. Even after reducing my limits significantly, the premium remained more than double my previous rate. I also made multiple attempts to speak directly with the named agent regarding my policy and never received a return call. After four decades with the company, that lack of responsiveness was disappointing. I have decided to move my motorcycle coverage to another carrier where the rates were substantially more affordable and the service has been exceptional. I value transparency and communication, and unfortunately, I did not receive that here."
We responded:
"Cory, After reviewing our records, we do not see anyone by your name associated with our office. It appears you may be insured through a different agency. Please note that every agency operates independently, and as a small business, each Google review significantly impacts us. We kindly ask that you contact us via email bill@billhagan.com directly with your policy number so we can better understand and address your concerns. Additionally, we would kindly ask that you consider removing the google review as it does not reflect our agency or the service we provide. Thank you for your understanding and cooperation. Sincerely, Bill Hagan"
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Dakota Schlater

March 3, 2026

5  out of  5
rating by Dakota Schlater
"Kacie is a pleasure to work with. Very thorough and detailed. Would recommend very highly"
We responded:
"Thank you for your wonderful 5-star review! We're so happy to hear that Kacie provided thorough and detailed service, making your experience a pleasure. Your high recommendation means a lot to us. We'll be sure to share your kind words with Kacie. If you ever need anything else, we're here to help!"
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jean yu

March 2, 2026

5  out of  5
rating by jean yu
"India is wonderful staff. She is professional, knowledgeable and efficient, if not mentioning her nice personality. On top of it, I was impressed by her being amazingly responsive via email."
We responded:
"Thank you so much for your fantastic 5-star review! We're delighted to hear that India’s professionalism, knowledge, efficiency, and friendly personality made such a positive impression. Being responsive and attentive is very important to us, and we’re glad India exceeded your expectations. We truly appreciate your kind words and your trust in our team. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Jamie LaTour

March 2, 2026

5  out of  5
rating by Jamie LaTour
"This morning I spoke with India Hill at Bill's office. I recently purchased a new car and needed to change over the insurance. I thought this was going to be a all day thing. She answered the call on the first ring and had taken care of transferring my policy to the new car within about 5 minutes. She was very personable and thanked me for my continued choice of State Farm. I have been loyal member since 1985. She asked me about my new car and how i liked it. She asked how my day was going. I would highly recommend using both Bill Hagen State Farm and India specifically. Thank you for the Great Service."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that India provided you with quick, personable, and efficient service. It's our pleasure to assist loyal members like you, especially with exciting moments like getting a new car. We'll be sure to share your kind words with India and Bill Hagen's team. Thanks again for choosing State Farm – we truly appreciate your trust and recommendation! If you ever need anything else, we're here to help."
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Henry Munzing

February 27, 2026

5  out of  5
rating by Henry Munzing
"Highly recommend! Professional, knowledgable, quick to respond. Lauren is great and has a good sense of humor."
We responded:
"Thank you, Henry! We're thrilled to hear that Lauren provided you with professional and knowledgeable service while keeping things light and enjoyable. We appreciate your recommendation and support!"
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Jodie

February 26, 2026

5  out of  5
rating by Jodie
"India at Bill Hagans office made switching my insurance a Breeze! She’s patient and understanding even when I was having login issues! Thanks India!!"
We responded:
"Thank you so much, Jodie! We're glad to hear that India made the insurance switch smooth and stress-free for you. Your kind words about her patience and understanding mean a lot to us. We appreciate your trust and support!"
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Nichole Rockett

February 26, 2026

5  out of  5
rating by Nichole Rockett
"Lauren has been an absolute godsend in helping me with my insurance policies. She is incredibly patient and always takes the time to answer my many questions. Thanks to her, I found an affordable policy with State Farm, and I couldn’t be more grateful or pleased with the service."
We responded:
"Thank you so much, Nichole! We're delighted to hear that Lauren was able to assist you patiently and help you find an affordable policy that meets your needs. Your kind words mean a lot to us, and we're grateful for your trust and support!"
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Thomas Collins

February 24, 2026

5  out of  5
rating by Thomas Collins
"India is great help. Thanks so much. Couldn't do it today without you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could help and make a difference for you today. Your support means a lot to us!"
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Juan Carlos Rojas Sandoval

February 22, 2026

5  out of  5
rating by Juan Carlos Rojas Sandoval
""Working with Gloria was a great experience. Highly recommended this State Farm agency."
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samantha koolman

February 20, 2026

5  out of  5
rating by samantha koolman
"This is a great place to get your insurance, im happy im with this company, they guide you for whatever you need and find the best option for you, gloria is so nice, dedicated and respectful person, highly recommended."
We responded:
"Thank you for your wonderful review! We're so happy to hear that Gloria provided you with dedicated and respectful service while helping you find the best insurance options. Your recommendation means a lot to us. We're here whenever you need us!"
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Santiago Chacon Soto

February 19, 2026

5  out of  5
rating by Santiago Chacon Soto
"Gloria it’s my agent. Excellent service. Very knowledgeable, patient, and thorough in explaining all the policy details. Helped me find the best coverage for my needs and budget. Highly recommended.”"
We responded:
"Thank you so much for your kind words and 5-star review! We're delighted to hear that Gloria provided you with excellent service and helped find the best coverage for your needs and budget. Your recommendation means a lot to us. If you ever have any questions or need assistance, we're here for you!"
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Melanie Garay

February 19, 2026

5  out of  5
rating by Melanie Garay
"Lauren is the hands down best sales rep ever!!!! I had geico previously and thought that was the cheapest price I could get thankfully Lauren came in and ran some numbers and state farm ended up being cheaper!! She was polite pleasant to speak with and also helped me out with renters insurance. My husband’s car insurance expires soon and guess who he’s switching too ! YOU GUESSED IT STATE FARM❤️ thank you again Lauren for everything!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Lauren was able to find you a better rate and provide excellent service with both your auto and renters insurance. We truly appreciate your trust in State Farm and look forward to helping your husband with his insurance needs soon. Thanks again for choosing us and for the kind words! ❤️"
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David

February 18, 2026

5  out of  5
rating by David
"Gloria is the best! She is responsive and always provides the best customer service."
We responded:
"Thank you David!"
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Diego Zuluaga

February 18, 2026

5  out of  5
rating by Diego Zuluaga
"Great service. Gloria is my agent. Highly recommend it. Have my insurance for many years."
We responded:
"Thank you so much, Diego! We're grateful for your loyalty over the years and thrilled to hear that Gloria continues to provide you with great service. Your recommendation means a lot to us, and we look forward to supporting you for many more years to come!"
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ADELINA ORTIZ

February 18, 2026

5  out of  5
rating by ADELINA ORTIZ
"Hace mas de 10 años tengo mis seguros con ustedes, mi agente es Gloria Izquierdo, la recomiendo altamente, es professional y te resuelve con eficiencia siempre, mi familia y amigos también tienen sus seguros de autos por su agencia. Gracias!!!"
We responded:
"¡Muchas gracias por tu confianza y lealtad durante más de 10 años! Nos alegra muchísimo saber que Gloria Izquierdo te ha brindado un servicio profesional y eficiente, y que también ha ganado la confianza de tu familia y amigos. Apreciamos mucho tu recomendación y seguiremos esforzándonos para ofrecerte siempre la mejor atención. ¡Gracias por ser parte de nuestra familia!"
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Paola Ceballos

February 18, 2026

5  out of  5
rating by Paola Ceballos
"I had a great experience with my insurance agent. Gloria Izquierdo. She was very helpful, professional, and took the time to explain everything clearly. I truly appreciate the excellent service and support."
We responded:
"Thank you so much, Paola! We're thrilled to hear about your great experience with Gloria Izquierdo. She truly values providing helpful and professional service, and it's wonderful to know she made everything clear for you. We appreciate your kind words and look forward to continuing to support you!"
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Karen G

February 12, 2026

5  out of  5
rating by Karen G
"India, was absolutely wonderful to work with. She was pleasant, professional and incredibly patient, and she even saved me a lot of money on my car insurance. It was so refreshing to actually speak with a knowledgeable agent instead of a call center she was personable, thorough and made the whole process easy. Highly recommend!"
We responded:
"Thank you Karen! "