State Farm® Insurance Agent Bill Hagan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Canas Investments
March 19, 2025
5
out of
5
rating by Canas Investments
"Lauren was amazing! Great experience from quick communication, transparency of coverages and overall customer service. I would highly recommend for all your needs, residential, auto and commercial. Thank you Lauren!"
We responded:
"Thank you Stephanie!"
Peter Milisci
March 18, 2025
5
out of
5
rating by Peter Milisci
"Greetings. My name is Peter Milisci and I'm a client of Bill Hagan, State Farm Insurance. I'm writing this review Mr. Hagan regarding India who is one of your representatives. Not only is she knowledgeable and took care of my issue in a totally professional manner, but she made me feel confident and comfortable knowing that my issue was being addressed and taken care of. I feel India should be given the recognition and acknowledgement she absolutely deserves because she is an outstanding representative and truly an asset to your company. Please feel free to call me if you have any questions. Sincerely, Peter J. Milisci"
We responded:
"Hello Peter and thank you for taking the time to write a review. India is an excellent team player. She cares deeply about our clients and always looks out for our client's best interest. thank you again."
cesiah diaz
March 13, 2025
5
out of
5
rating by cesiah diaz
"I want to let Bill H and everyone know India is gem and was professional, kinda and knowledgeable to me and my husband. She was able to research, find and correct an accidental overpayment by the SF after hour center. She reviewed a policy for my new vehicle I had new insurance on and mentioned other saving deals made me reconsider coming back to State Farm. I highly recommend her and I will be calling her when I come back in a few months when my current policy is done. Thank you for all your help India!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Lirio Gonzalez
March 7, 2025
5
out of
5
rating by Lirio Gonzalez
"Love Their Hospitality"
We responded:
"Thank you Lirio! "
Cecil King
March 5, 2025
5
out of
5
rating by Cecil King
"I would like to thank India for her level of expertise, in assisting me with coverage on my 2001 Honda Civic. She was very knowledgeable and thorough in explaining to me the process. I admire her level of Courtesy and Intelligence. She is most definitely a Jewel to State Farm."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with India. She truly embodies the values we strive for at State Farm, and we’re glad she could assist you with your coverage. Your appreciation for her knowledge and courtesy means a lot to us. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing State Farm!"
Patrick Kroner
March 5, 2025
5
out of
5
rating by Patrick Kroner
"Honest friendly people. Grace has been a helpful friend for the last seven years."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Grace has been a helpful friend to you over the past seven years. Our team takes pride in providing honest and friendly service, and it’s great to know that Grace has made such a positive impact on your experience. We appreciate your trust in us and look forward to continuing to assist you in the future!"
Debbie Perry
March 1, 2025
5
out of
5
rating by Debbie Perry
"Very knowledgeable and professional. The transaction did not take long. I will recommend anyone to try State Farm and you will be satisfied."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
Chris Potter
February 23, 2025
5
out of
5
rating by Chris Potter
"The recent experience I had with Kacie Herrick was very professional. Thank you for your care and concern in helping me with my insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
Lisa J2005nngs
February 21, 2025
5
out of
5
rating by Lisa J2005nngs
"India is very professional, friendly, and most importantly, knowledgeable! I ended the call feeling relieved at having solved one problem by switching my auto insurance to State Farm and optimistic that we are well on the way to exploring all my home insurance policy options. I highly recommend her to everyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Yanaike Chirino
February 20, 2025
5
out of
5
rating by Yanaike Chirino
"India show knowledge of all the policies inquired on and was extremely helpful and kind while answering questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Frank Delbrouck
February 19, 2025
3
out of
5
rating by Frank Delbrouck
"Let me start with a comment - With over 32 years being loyal to Statefarm overall and my wife with over 38 years, we can truly claim to be loyal. Honesty is always the highest human value that anyone can provide to an other human being. Professionally understanding business well, I felt with Statefarm for the most part professionally handled, however there are many ‘hick-ups’ along the way and to list them over the years, I’m honestly not listing here at this point. Making a long story shorter: We canceled our policy. - At this point I’m glad about the decision to move on. Good luck corporate giant. Feel sorry for the agents. However, Rosemary is finally off some great help! Thank you. Best regards, Frank"
We responded:
"Thank you for taking the time to share your feedback with us. We genuinely appreciate your long-standing loyalty to State Farm, and we are sorry to hear that your experience didn't meet your expectations. Honesty and integrity are values we hold dear at the Bill Hagan Agency, and we strive to provide exceptional service to all our customers. We're glad to hear that Rosemary was able to assist you effectively. Wishing you all the best in your future endeavors. - Bill Hagan State Farm"
Robert Fisher
February 18, 2025
5
out of
5
rating by Robert Fisher
"Lauren was extremely helpful, knowledgeable and honest! It was a pleasure dealing with her. I would recommend Bill Hagen State Farm for all your insurance needs!"
We responded:
"Thank you Robert!"
Victoria Cook
February 7, 2025
5
out of
5
rating by Victoria Cook
"I had a great experience with State Farm. We love our agent Lauren. She is pleasant and thorough. Five stars!"
We responded:
"Thank you Victoria !"
Moe Abs
February 3, 2025
5
out of
5
rating by Moe Abs
"Kacie H is great and always quick to answer and resolve issues highly recommend great insurance company they do all auto home and others"
We responded:
"Thank you!"
Patti Lieb
January 27, 2025
5
out of
5
rating by Patti Lieb
"Thought I could get a better deal than with State Farm. Decided to try. WHAT A TERRIBLE MISTAKE!! Thank heaven it took me just a few hours to call Christie back and find out I didn't have to stay with that decision!! It's a nightmare of bots and no specific contacts out there. Plus the rates were actually the same. Look. At 80 years old, on a fixed income, I am sharing with you that there is no one better. I've been with State Farm for over 50 years, and now I refuse to ever change that! I learned my lesson. Special thanks to Christie for her generosity and kindness to help me change my mind. Thanks to Bill for keeping his secret agent in the loop. Christie - you are the very BEST!"
We responded:
"We’re thrilled to hear that Christie was able to assist you and that you felt supported throughout the process. Your kind words about her generosity and kindness mean a lot to us. Thank you for your loyalty to State Farm, and for giving us the opportunity to help you. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
ce Dimitrov
January 25, 2025
5
out of
5
rating by ce Dimitrov
"Thank You Indy. India Dawn You've been great. PERFECT UNDERSTANDING AND COMUNICATION. I've got what I was looking for. After Closing deal with You, I've got received calls from my previous agends willing to match. Sorry for those dishonests. Thank You for saving my time and money."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. It’s wonderful to know that we could help you find exactly what you were looking for. We pride ourselves on our honesty and clear communication, and we're glad that resonated with you. Thank you for trusting us, and we’re delighted to have saved you both time and money. If you need anything else in the future, please don’t hesitate to reach out!"
Terry Batey
January 24, 2025
1
out of
5
rating by Terry Batey
"I had a horrible experience with this State Farm location, where they did not update the VIN number of a vehicle. I just bought which has caused my license to be suspended cause the finance company to charge me an extra fee as collateral because it showed the vehicle wasn’t insured so now I’ve had a loss of income at the sum of almost $2000 dollars because of their negligence I called multiple times to get this issue resolved, and nothing was ever done they definitely lost a customer with me and I went to Progressive."
We responded:
"Dear Terry, Thank you for taking the time to provide your feedback On April 21st, it is noted that you spoke with our Corporate office regarding a car change. Subsequently, on May 1st, your credit union contacted our local office for proof of insurance, and on October 25th, we also sent the necessary documentation to your finance company, including the VIN. At no point during these communications were we made aware of any issues with an invalid VIN number. We acknowledge that this was an error on the corporate side, and we sincerely apologize for any inconvenience it may have caused. To assist you further, we would be happy to draft a letter to your credit union explaining the situation in hopes of having the extra fee waived. Please feel free to reach out to us at bill@billhagan.com for any further assistance. Thank you for your understanding. Update 02/20 - Our agency has made several attempts to contact you regarding a resolution for your fees, but we have not received a response."
Amber Weitzel
January 15, 2025
5
out of
5
rating by Amber Weitzel
"India helped me get the best deals on a car insurance and life insurance policy! She was so friendly and took the time to answer all of my questions! I really appreciate the care and passion that India shows to her clients. 5 star service, would definitely recommend!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that India was able to help you find the best deals on your car and life insurance. Her dedication to providing exceptional service and her willingness to answer all your questions truly sets her apart. We appreciate your recommendation and look forward to assisting you again in the future!"
Levi Williams
January 9, 2025
5
out of
5
rating by Levi Williams
"I am very grateful to have India as my agent because she is very good at what she does Thanks India"
We responded:
"Thank you for your fantastic review! We're so glad to hear that India has made a positive impact on your experience. She is truly a valuable member of our team, and your feedback means a lot to us. If there's anything else we can assist you with, don’t hesitate to let us know. We appreciate your trust and support!"
Lorna Dhun
January 7, 2025
5
out of
5
rating by Lorna Dhun
"India was knowledgeable ,polite and assisted me with whatever I needed to get done. She is definitely a plus to State Farm."
We responded:
"Thank you for your wonderful review! We’re happy to hear that India went above and beyond to assist you and resolve your issue. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to her. If you need any more help, feel free to reach out. We appreciate your support of Bill Hagan Insurance!"
Deborah Bridges
January 2, 2025
5
out of
5
rating by Deborah Bridges
"I would like to personally thank India from Bill Hagan insurance. She did a wonderful job assisting me. She went above and beyond and resolved my problem."
We responded:
"Thank you for your wonderful review! We’re happy to hear that India went above and beyond to assist you and resolve your issue. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to her. If you need any more help, feel free to reach out. We appreciate your support of Bill Hagan Insurance!"
Connie Thompson
December 23, 2024
5
out of
5
rating by Connie Thompson
"I received a call a few years ago and normally I don't answer calls that I do not recognizing , however I did answer this call and it was Kacie from State Farm. She saved me a ton of money on my car insurance and once I bought my condo I bundled them together. Many of my friends have also called and Kacie has saved them lots of money as well. I definitely recommend Kacie at Bill Hagan State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
E Romelus
December 17, 2024
5
out of
5
rating by E Romelus
"I’ve been doing business with them for more than 10 years. Kacie has been agent from the start. She’s very easy to work with. She always returns calls, emails and texts as fast as she can. I’m a very satisfied customer."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Kacie over the past decade. It's fantastic to know that her responsiveness and dedication have made a difference for you. Your satisfaction is our top priority, and we truly appreciate your continued trust in us. If you ever need anything, don't hesitate to reach out!"
Mike Rague
December 4, 2024
5
out of
5
rating by Mike Rague
"Casey was Fabulous as always!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Hamzeh Shuqair
December 4, 2024
5
out of
5
rating by Hamzeh Shuqair
"Worked with Kacie to setup a new policy. Kacey helped me find a better deal than my current policy for a much more reasonable price. I don't think I'd have a better experience elsewhere."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kacie was able to assist you in finding a better deal on your policy. Our team strives to provide the best service possible, and your feedback means a lot to us. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your trust in us!"